Cooling of period

” Art. L. 121-21. – the consumer has a deadline of fourteen days to exercise his right to withdraw of a contract concluded at a distance, following a cold calling or except establishment, without having to motivate his decision, nor to support other costs that those planned to articles L. 121-21-3 in L. 121-21-5. Any clause by which the consumer gives up his right to withdraw is hopeless. “

Use of its right to withdraw

You can exercise your right to withdraw by sending your by mail free request for the address mail « Paradis des savons, 1, Côte de Rogerville - 76700 Rogerville », by fax in the number , or by email in contact(a)paradis-des-savons.com .

Your request must be made in 14 days which follow your command, and has to contain the following information:

  • Name / first name or Company name of the customer
  • Address and phone number
  • Number of command
  • Dispatch date of the mail

Expenses of dismissal of products

All the products being the object of a request of retraction, must be sent back at the expense of the customer to the address « Paradis des savons, 1, Côte de Rogerville - 76700 Rogerville » For a maximum deadline of fourteen days after the date of  request of retraction.

This deadline is considered respected if you send back  well before the expiration of the deadline of fourteen days.

Your responsibility is committed only towards the depreciation of the good resulting from manipulations other than those necessities to establish the nature, the characteristics and the smooth running of this good.

Effects of the retraction

In case of retraction from you of the present contract, we shall pay off to you all the payments received from you, including the expenses of delivery (with the exception of the additional costs ensuing from the fact that you chose, where necessary, a mode of delivery other than the less expensive mode of standard delivery proposed by us) without excessive delay and, in any case, at the latest fourteen days as from the day when we are informed about your decision of retraction of the present contract.

We shall proceed to the repayment by using the same means of payment as the one that you will have used for the initial transaction, unless you agree expressly on a different way; in any case, this refund will not cause cool for


Cooling of period

En cliquant sur le bouton ci-dessus, je confirme envoyer une demande de rétractation dans la pleine possession de mes moyens.

Les champs marqués d'une étoile sont obligatoires !

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